---

FirstFitness Nutrition
Reseller Order Policy Change
Effective December 1, 2023

---

SupplementRelief.com has been an Authorized Reseller (Team Member) of FirstFitness Nutrition (FFN) since April of 2020, selling FFN products directly from our website to our customers, handling the payment processing, order fulfillment, and customer service.

Effective December 1, 2023 FirstFitness Nutrition REQUIRES ALL Authorized Resellers, who have formerly sold FFN products DIRECTLY from their OWN website, to refer the PRODUCT PURCHASE to the Reseller's FFN Team Member website.

You may continue placing orders on SupplementRelief.com through December 31, 2023 for the remaining products we have in stock.

SupplementRelief.com's FFN Team Member website is:

supplementrelief.firstfitness.com

On the top right of every page you will see our Team Member name to confirm you are on the correct FFN Team Member website:

Your FFN Team Member: SUPPLEMENTRELIEF.COM

Please BOOKMARK this new website supplementrelief.firstfitness.com for future shopping. You may begin using the Team Member website immediately.

You may also place your order directly over the phone by calling either SupplementRelief.com at 888.424.0032 or FirstFitness Nutrition's Customer Support line at 800.621.4348. Please let them know that your FFN Team Member is SUPPLEMENTRELIEF.COM.

You may continue to use this website (supplementrelief.com) for FFN product descriptions and other Wellness content from our Blog, Education, or Recipes, but on December 1, 2023:

• The "Add to Cart" button will change to a "Purchase on FFN Team Member Website" button, and your browser will automatically open a new page on our FFN Team Member Website to purchase the product. You can stay on the new site and shop for ALL other FirstFitness Nutrition products without returning to this website.
• If you formerly had a LOGIN ACCOUNT on SupplementRelief.com, it WILL NOT WORK on the FFN Team Member website. You will be given an option to create a new account on the FFN Team Member Website. You WILL NOT NEED your SupplementRelief.com account on this website anymore, unless you want to see your Order History for orders you placed on SupplementRelief.com in the past.

---

How Does This Affect Future FFN Purchases?

---

This means that as of December 1, 2023:

1. You may purchase FFN products only from an FFN Team Member website.
2. ALL ORDERS will now be PROCESSED and SHIPPED directly by FirstFitness Nutrition. The company name on your credit card statement will no longer say SUPPLEMENTRELIEF but will now say FIRST FITNESS.
3. You may optionally create a new account on our FFN Team Member website, or you can shop as a Guest— both options work fine. Setting up a new account on the FFN website is recommended to make placing future orders easier, as FirstFitness will already have your information to process your order once you log on to our Team Member website.

---

FirstFitness Nutrition's Order Policy

---

1. Delivery using UPS in 3 - 5 Business Days
2. 30-Day Money-Back Guarantee
3. Shipping Charge is a minimum of $10 or 8.5% of the retail price of products purchased.
4. Sales Tax is automatically calculated and is based upon the Shipping Address.
5. You will receive an Order Receipt confirmation email directly from FirstFitness Nutrition (no longer directly from SupplementRelief.com) as soon as you complete placing your order on our Team Member website.
6. You will receive an Order Shipment confirmation email directly from UPS (no longer directly from SupplementRelief.com) with the tracking number as soon as your order ships.

Every FirstFitness Nutrition order, from every FFN Team Member website, is subject to the exact same Order Policy. This means that shipping charges and sales taxes will be calculated the same way for every FFN product purchased from every FFN Team Member Website.

---

FirstFitness VIP Customer Rewards Program

---

FirstFitness Nutrition offers a Customer Loyalty VIP Rewards Program for savings whereby you can earn future discounts on product purchased.

This is a monthly autoship program (called a Smart Ship) where you choose the product(s) you want shipped to you each month. You can easily create and then log into your Customer VIP Rewards account anytime and change the products on your monthly auto-ship or pause/cancel it.

• Receive 20% in VIP Reward Points redeemable for Free Products (4 points for every dollar spent - 400 points = $100) after three consecutive Smart Ships
• Free shipping on a monthly Smart Ship order of $100 or more
• Incentives to receive additional Reward Points

Learn more about the VIP Customer Rewards Program.

---

Transition Customer Support

---

SupplementRelief.com wants the transition to the FFN Team Member website for future orders to be a smooth process.

Please email or call 888.424.0032 if you have any questions about the transition or the products or want some help placing an order.